Shipping Policy
At Hapi Moon, we are committed to delivering your products quickly, safely, and reliably across Jamaica.
Delivery Locations
We currently offer delivery island-wide across Jamaica.
Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
Delivery Time
Delivery typically takes 2–7 business days after your order has been processed. Please note that delivery times may vary slightly depending on your location and external factors.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location. You will always see your full order total, including shipping and applicable taxes, before completing payment.
Taxes (GCT)
All applicable General Consumption Tax (GCT) is calculated at checkout in accordance with Jamaican tax regulations. This may include tax applied to both products and delivery services.
Order Updates
You may receive updates regarding your order via email or WhatsApp, depending on the delivery method used.
Delivery Issues
If you experience any issues with your delivery, please contact us within 24–48 hours so we can assist you promptly.
Contact:
Email us at hapimoonfoods@gmail.com or send us a WhatsApp message at (876)813-6921